Help Center

Painted parts generally take 3-4 business days to ship out. Parts that are not painted generally ship out within 1-2 business days. 

After shipment, the part may take anywhere from 1-6 business days to arrive to you depending on where you are located within Canada.

Yes. We're located at 575 Grey St in London, Ontario. After you place your order either through the website or over the phone, please contact us to let us know that you would like to pick up your part(s) and we will put them aside for you. 

We only sell certified auto body parts by our trusted vendors, which have been tested for safety regulations and properly primed to ensure the quality of our products.

Maybe. If you can't find your part, call 1(888)719-8297 or click here and we'll do our best to get you the part you need. 

We do not currently offer installation, however, the parts we ship are generally relatively easy to install. Installation times will vary from a few minutes to an hour and a half depending on the part and vehicle. 

Our parts are considered "OEM replacements" meaning they should look and fit exactly the same as the original parts, and are just as effective in their intended purposes.

If the part doesn't fit, we will give you a full money refund and pay for the return shipping costs. This is exceptionally rare and occurs less than 0.001% of the time. 

There is no such thing as a "perfect" paint match, the paint the factory used to paint your vehicle is long gone. But that doesn't mean we can't get exceptionally close. If there is an issue with the colour match we ask our customers to send us photos and we'll either issue a refund or send another part. This occurs less than 1% of the time. 

There is none. Our paint supplier, Lesonal, guarantees their paint products (that is why we use them) and their promise to us is that their paint will not wear out over time. So, if our customers have any problems with the paint job in the future - Lesonal will take care of our losses, which in turn allows us to uphold our lifetime paint warranty to our customers.

You must contact us within 30 days of receiving the package to be eligible for a return. In order to process your return, your item must be in the same condition and packaging that you received it. If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. 

Please return all items to the address below:

Partify Inc
575 Grey St, Rear Warehouse
London, ON  N6B 1H6
Canada